Support
Need help with MetalGraph? Find answers below or get in touch.
Frequently Asked Questions
How do I cancel my subscription?
Subscriptions are managed through the App Store. To cancel:
- Open System Settings on your Mac
- Click your Apple ID at the top
- Select Media & Purchases
- Click Manage... next to Subscriptions
- Find MetalGraph and click Cancel Subscription
You can also manage subscriptions at apps.apple.com/account/subscriptions
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund for any App Store purchase.
What's the difference between subscription plans?
All plans provide the same full access to MetalGraph features:
- Monthly ($2.99/month) — Flexible, cancel anytime
- Annual ($14.99/year) — Save ~58% vs monthly
- Lifetime ($24.99) — One-time purchase, own it forever
How do I set up the AI chat feature?
The AI chat feature requires your own API key from Anthropic or OpenAI:
- Get an API key from console.anthropic.com or platform.openai.com
- Open MetalGraph Settings
- Paste your API key in the appropriate field
- Start chatting with the AI assistant
Is my API key secure?
Yes. Your API key is stored locally in the macOS Keychain and is never sent to our servers. It's transmitted directly from your device to the AI provider (Anthropic or OpenAI) when you use the chat feature.
Can I use exported shaders commercially?
Yes. Any Metal shader code you create and export from MetalGraph is yours to use without restriction, including in commercial applications.
What macOS version is required?
MetalGraph requires macOS 14.0 (Sonoma) or later.
Where can I learn more about Metal shaders?
Check out our free Metal Shaders Course — a comprehensive guide to building shaders for SwiftUI, from first principles to production-ready effects.